Privacy Policy
Elysium Diamonds Privacy Policy
Elysium Diamonds respects your privacy and is committed to protecting your personal data.
This policy explains how we collect, use and protect your information.
Information We Collect
We may collect the following information when you interact with our website or services:
- name
- billing and shipping address
- email address
- telephone number
- payment information
- order history
- website usage data
How We Use Your Data
We use your information to:
- process orders
- provide customer support
- deliver purchased products
- improve our website
- comply with legal obligations
We only process personal data where we have a lawful basis to do so.
Payment Information
Payments are processed through secure third-party payment providers.
Elysium Diamonds does not store full credit card details.
Data Sharing
We may share data with trusted service providers including:
- payment processors
- delivery couriers
- website hosting providers
These providers are required to protect your information.
Data Retention
Personal data is only retained for as long as necessary to:
- fulfil contractual obligations
- comply with legal requirements
- resolve disputes
Your Rights
Under UK data protection law, you have the right to:
- access your personal data
- request correction of inaccurate data
- request deletion where applicable
- restrict processing
- lodge a complaint with the Information Commissioner’s Office (ICO)
Security
- We take appropriate technical and organisational measures to protect your data.
- However, no internet transmission is completely secure.
Cookies
- Our website uses cookies to improve user experience and analyse website traffic.
- You can control cookie settings through your browser.
Contact
- For privacy queries, contact: